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Privacy Policy
Privacy Policy for Brotherhood-UK.
Effective Date: 11th September 2023.
- Introduction
Welcome to Brotherhood-UK. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our services. We are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines our practices to ensure the security and privacy of your data.
- Information We Collect
2.1. Personal Information
We may collect various types of personal information when you engage in our therapy services. This may include but is not limited to:
- Name
- Contact information (email address, phone number)
- Date of birth
- Medical and mental health history
- Information provided during therapy sessions
- Payment and billing information (if applicable)
2.2. Automatically Collected Information
We may also collect certain information automatically when you visit our website or use our services. This information may include:
- IP address
- Browser type and version
- Operating system
- Date and time of access
- Website usage data (e.g., pages visited)
We use cookies and similar tracking technologies to collect this information. You can control the use of cookies through your browser settings.
- How We Use Your Information
We may use your personal information for the following purposes:
3.1. Providing Services
We use your personal information to provide you with cognitive behavioral therapy services, which may include assessment, diagnosis, treatment planning, and therapy sessions.
3.2. Communication
We may use your contact information to communicate with you regarding your therapy appointments, treatment progress, and other relevant information.
3.3. Legal Compliance
We may use your information to comply with legal obligations and requirements.
- Disclosure of Your Information
We will not disclose your personal information to third parties without your consent, except in the following circumstances:
4.1. Legal Obligations
We may disclose your information when required by law, regulation, or legal process.
4.2. Service Providers
We may share your information with trusted service providers who assist us in providing therapy services, such as appointment scheduling, billing, or electronic health records systems.
4.3. Protection of Rights
We may disclose your information to protect our rights, privacy, safety, or property, and the rights, privacy, safety, or property of our clients and others.
- Data Security
We take data security seriously and implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- Your Choices
You have the following rights regarding your personal information:
6.1. Access
You can request access to the personal information we hold about you and ask for corrections or deletions as needed.
6.2. Opt-Out
You may choose not to receive communications from us by following the opt-out instructions provided in our communications.
- Contact Information
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on our website, and the effective date will be revised accordingly.
By using our services, you agree to the terms of this Privacy Policy.
Last updated: 11th September 2023.
Disclaimer: We are NOT a Crisis Service - Effective Date: 11th September 2023.
At Brotherhood-uk, we are dedicated to providing life coaching services to support personal growth and development. However, it is essential to clarify that we are not a crisis intervention service. This policy outlines our limitations and the nature of the services we offer.
1. Brotherhood-uk Pathway
1.1 Life Coaching Focus
Our primary focus is on life coaching, which involves assisting clients in setting and achieving personal and professional goals. This includes exploring challenges, enhancing self-awareness, and developing strategies for positive change.
1.2 Non-Emergency Nature
We are not equipped to handle emergency situations or provide immediate crisis intervention. If you are in crisis or facing an urgent situation, please contact your local emergency services or a crisis hotline immediately.
2. Crisis Situations
2.1 Definition of Crisis
A crisis is defined as a situation in which there is an immediate and significant threat to an individual's safety or well-being.
2.2 Limitations
While we strive to provide support, our services are not intended to address crisis situations. If you are in crisis, it is crucial to seek immediate assistance from appropriate professionals, such as emergency services, mental health crisis lines, or qualified crisis intervention specialists.
3. Communication
3.1 Response Time
Our communication channels, including email and messaging, are not monitored 24/7. We aim to respond to non-crisis inquiries and messages within a reasonable time frame during our regular business hours.
3.2 Emergency Contact Information
We do not provide emergency contact services. If you are experiencing a crisis, please contact your local emergency services or a crisis hotline immediately.
4. Crisis Resources
4.1 Providing Resources
We encourage clients to be aware of local crisis resources and have access to emergency contact information in case of urgent situations.
4.2 Referral to Crisis Services
If, during the course of our interactions, it becomes apparent that a client is in crisis, we may provide information on appropriate crisis services and encourage immediate contact with those services.
5. Acknowledgment
By engaging with Brotherhood-uk, clients acknowledge that the services provided are not intended for crisis situations and that immediate professional assistance should be sought in such cases.
For any questions or concerns regarding this policy, please contact us at info@brotherhood-uk.com.
Thank you for your understanding and cooperation.
Brotherhood-uk
College House, 2nd Floor 17 King Edwards Road, Ruislip London HA4 7AE
Copyright © 2023 Brotherhood-UK - All Rights Reserved.
